Privacy Policy

Effective Date: 1/16/2026

Freez Bros Rentals LLC (“Freez Bros Rentals,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or opt in to receive communications via phone, email, or text message (SMS/MMS).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

- Name

- Phone number

- Email address

- Business name

- Jobsite or service location

- Any information submitted through contact forms, quote requests, or scheduling forms

We may also automatically collect certain technical information such as IP address, browser type, device information, and usage data through cookies or tracking technologies.

2. How We Use Your Information

We use the information we collect to:

- Provide cooling trailer rental services and customer support

- Respond to inquiries, quotes, and service requests

- Schedule deliveries, pickups, and service updates

- Send transactional messages, service notifications, and account-related communications

- Send marketing and promotional messages, where consent has been provided

- Improve our website, services, and customer experience

- Comply with legal, regulatory, and carrier requirements

3. SMS & A2P Messaging Compliance

By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from Freez Bros Rentals LLC. These messages may include service updates, appointment reminders, rental coordination, and promotional communications.

- Message frequency may vary

- Message and data rates may apply

- Consent is not a condition of purchase

- You may opt out at any time by replying STOP

- You may reply HELP for assistance

- We do not sell, rent, or share your mobile number with third parties for their marketing purposes.

4. Email Communications

If you provide your email address, you may receive service-related or promotional emails from us. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.

5. Sharing of Information

We do not sell or trade your personal information. We may share your information only with:

Service providers and software platforms (such as CRM and messaging platforms) that help us operate our business.

Legal or regulatory authorities if required by law.

Partners directly involved in fulfilling your service request.

All third parties are required to maintain confidentiality and security of your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to enhance website functionality, analyze traffic, and improve user experience. You may control cookie preferences through your browser settings.

8. Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal data

Request correction or deletion of your data

Withdraw consent for communications at any time

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Freez Bros Rentals LLC
Email: [email protected]
Phone: (623)-223-7805

This Privacy Policy applies to all communications, services, and campaigns conducted by Freez Bros Rentals LLC, including those managed through customer relationship management (CRM) and messaging platforms.